These Terms & Conditions govern your use of the melbit platform, including all casino games, sports betting markets, account registration, bonus offers, payment processing, and customer support services. Please read them carefully before using melbit.
Key Principles
melbit is strictly available to adults aged 18 and above. Account registration requires confirmation that you meet the minimum age requirement. melbit reserves the right to request identity verification documents at any time to enforce this rule.
All deposits and withdrawals on melbit are processed in Bangladeshi Taka (BDT). Accepted methods include bKash, Nagad, Rocket, Upay, SureCash, Visa, and Mastercard. Minimum deposit is ৳200. Withdrawal requests are subject to identity verification and wagering requirements where applicable.
All melbit bonuses, free spins, and promotional offers are subject to wagering requirements and time limits. Bonus abuse — including multi-accounting, collusion, or exploitation of software errors — will result in bonus forfeiture and possible account suspension.
Each player is responsible for maintaining the confidentiality of their melbit Login credentials. You must not share your password with any third party. melbit will never ask for your password via email or live chat. Report suspected unauthorised access to support immediately.
All casino game outcomes on melbit are determined by certified Random Number Generators supplied by the respective game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming). Any attempt to manipulate game outcomes, exploit bugs, or use automated software tools is a violation of these Terms.
melbit provides deposit limit tools, session time reminders, and self-exclusion options accessible from the account dashboard after melbit Login. Players who feel gambling is becoming a problem are encouraged to use these tools or contact our 24/7 support team for assistance.
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and melbit ("melbit", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at https://melbit.bid ("the Platform"). By accessing, registering on, or using any part of the melbit Platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety.
These Terms apply to all services provided by melbit, including but not limited to casino games, live dealer tables, sports betting markets, crash games, promotional offers, payment services, and customer support. These Terms should be read in conjunction with melbit's Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and melbit.
If you do not agree with any part of these Terms, you must immediately cease using the melbit Platform and close your account. Continued use of the Platform constitutes acceptance of these Terms as they stand at the time of use.
To register and use the melbit Platform, you must meet all of the following eligibility requirements at all times:
melbit reserves the right to decline registration or suspend accounts if, in its reasonable assessment, a player does not meet the eligibility requirements outlined above.
Each player may hold only one active melbit account. Creating multiple accounts ("multi-accounting") is strictly prohibited and constitutes grounds for immediate account suspension and forfeiture of all balances and pending withdrawals.
When registering, you must provide accurate, current, and complete information including your full legal name, date of birth, email address, and mobile number. You are responsible for keeping your registration details up to date. melbit is not liable for any losses or delays arising from inaccurate account information provided by the player.
You are solely responsible for maintaining the confidentiality of your melbit Login username and password. You must not share your login credentials with any other person. Any activity conducted through your account — whether authorised by you or not — remains your responsibility unless you have reported unauthorised access to melbit support promptly upon discovering it.
melbit reserves the right to refuse registration to any applicant at its sole discretion, without being required to provide a reason for that refusal.
As part of its commitment to security and responsible gaming, melbit operates a Know Your Customer ("KYC") verification process. You may be required to submit identity verification documents at any of the following stages:
Acceptable identity documents include a valid National ID Card (NID), passport, or driving licence. Proof of address may be requested in the form of a recent utility bill, bank statement, or mobile financial service (MFS) statement from bKash, Nagad, or Rocket. Proof of payment method ownership may also be requested.
Failure to provide requested KYC documentation within the timeframe specified by melbit may result in the suspension of deposit, withdrawal, or gaming privileges until verification is complete. melbit is not liable for any delays to withdrawals caused by a player's failure to complete verification in a timely manner.
All documents submitted for KYC purposes are handled in accordance with melbit's Privacy Policy and are used solely for identity verification and fraud prevention purposes.
All financial transactions on the melbit Platform are conducted in Bangladeshi Taka (BDT). melbit does not accept deposits or process withdrawals in foreign currencies. The following payment methods are currently accepted:
The minimum deposit amount is ৳200. The minimum withdrawal amount is ৳500. Maximum deposit and withdrawal limits vary by payment method and account verification status; current limits are displayed in the melbit Cashier section after melbit Login.
Deposits are generally credited to your melbit wallet instantly or within a few minutes of the transaction being confirmed by the payment provider. melbit is not responsible for delays caused by the payment provider's own processing times.
Withdrawal requests are processed by the melbit finance team during standard business hours (Bangladesh Standard Time, UTC+6). Verified accounts typically receive withdrawals within 24 hours of request approval. Accounts pending KYC verification may experience longer processing times. melbit reserves the right to request additional verification before processing any withdrawal.
melbit does not charge fees for standard deposits or withdrawals. However, your payment provider may apply their own transaction fees, which are outside melbit's control. Players are advised to check with their bKash, Nagad, or Rocket provider regarding applicable charges.
melbit offers a range of bonuses and promotional offers to eligible players, including welcome bonuses, deposit match offers, free spins, reload bonuses, and seasonal promotions aligned with the Bangladesh calendar (BPL season, Eid, Pohela Boishakh, IPL, Victory Day). All bonuses are subject to the following general conditions:
The melbit casino library includes slot games, live dealer tables, table game variants, and crash games sourced from certified third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Play'n GO, Spribe, and Ezugi. All games are provided in their original certified form and are not modified by melbit in any way.
All Random Number Generator (RNG) casino game outcomes are determined entirely by the respective game studio's certified RNG systems. melbit does not interfere with, manipulate, or have access to game outcome data in real time. Published Return-to-Player (RTP) percentages for each game are set by the game studio and are available in the game's information panel.
In the event of a technical failure, disconnection, or software error during a game round, the outcome of that round may be void at melbit's discretion. Void rounds are credited back to the player's account balance. melbit is not liable for losses resulting from technical interruptions outside its direct control, including issues with third-party game servers or the player's internet connection.
melbit reserves the right to remove any game title from its library at any time without prior notice, including where a game studio withdraws the title or where melbit determines the game does not meet its quality or compliance standards.
The melbit sportsbook covers cricket (BPL, IPL, T20 World Cup, Bangladesh Tigers ODI and Test fixtures), football, kabaddi, and hockey, among other sports. Odds are displayed in decimal format and denominated in BDT. melbit's odds team sets and updates odds based on market conditions and may adjust lines at any time prior to an event starting.
All bets placed on the melbit sportsbook are final once confirmed. You are responsible for ensuring the accuracy of your selections before confirming a bet slip. melbit will not reverse confirmed bets due to player error except where a manifest error on melbit's part is clearly established.
In the event of a sporting event being abandoned, postponed, or significantly altered (e.g., a change of venue that materially affects the outcome), melbit reserves the right to void affected bets and return stakes to the player's account. The specific settlement rules for each sport are outlined in the melbit sportsbook rules, available within the betting interface.
Winnings from sports bets are credited to the player's melbit wallet immediately upon settlement of the relevant event. Settlement times vary by sport and event type; in-play bets are typically settled within minutes of the event concluding, while some markets (e.g., tournament outright winners) settle upon final confirmation of the result.
The following actions are strictly prohibited on the melbit Platform and will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:
melbit reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:
Where an account is suspended or closed for reasons other than breach of these Terms, any verified real-money balance (excluding bonus funds) will be returned to the player via their registered payment method, subject to satisfactory completion of KYC verification. Where an account is closed due to breach of these Terms, melbit reserves the right to retain all funds in the account.
Players who wish to voluntarily close their melbit account may do so by contacting the support team via live chat or email. Voluntary closures are processed within 5 business days (Bangladesh Standard Time).
melbit is committed to promoting responsible gambling and providing a safe environment for all players. We acknowledge that for a small number of people, gambling can become a problem, and we take our obligations to those individuals seriously.
The following responsible gaming tools are available to all melbit account holders via the account dashboard after melbit Login:
If you feel that gambling is negatively affecting your life or the lives of people around you, please visit our Responsible Gaming page or contact our support team immediately. 18+ only. Please gamble responsibly.
melbit collects, stores, and processes personal data in accordance with its Privacy Policy, which forms part of these Terms. By registering on the melbit Platform, you consent to the collection and use of your personal data as described in the Privacy Policy.
melbit uses 256-bit SSL encryption to protect all data transmitted between your device and the melbit Platform, including during the melbit Login process, payment transactions, and any personal information you submit via forms. Your data is never sold to third parties for marketing purposes.
For full details of what data melbit collects, how it is used, how long it is retained, and your rights as a data subject, please refer to the Privacy Policy.
All content on the melbit Platform — including but not limited to the melbit logo, website design, graphics, text, game interfaces, promotional materials, and software — is the intellectual property of melbit or its respective licensors (including game studios such as Pragmatic Play, Evolution Gaming, NetEnt, and Microgaming). All rights are reserved.
You are granted a limited, non-exclusive, non-transferable licence to access and use the melbit Platform for your own personal, non-commercial entertainment purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the melbit Platform without the prior written consent of melbit or the relevant rights holder.
To the maximum extent permitted by applicable law, melbit shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of or inability to use the melbit Platform, including but not limited to loss of profits, loss of data, or loss of goodwill.
melbit's total aggregate liability to any player in respect of any claim arising from use of the Platform shall not exceed the total amount deposited by that player in the 30-day period immediately preceding the event giving rise to the claim.
melbit does not warrant that the Platform will be continuously available, error-free, or free from security vulnerabilities. Planned maintenance windows will be communicated via on-site notices where practicable. melbit is not liable for losses incurred during unplanned outages or third-party system failures.
Nothing in these Terms shall exclude or limit melbit's liability for fraud, fraudulent misrepresentation, death, or personal injury caused by melbit's negligence, to the extent that such liability cannot be excluded or limited by law.
melbit reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to registered players via email or on-site notification at least 7 days before the changes take effect, except where an immediate change is required to comply with applicable law, address a security vulnerability, or prevent ongoing fraud or abuse.
Your continued use of the melbit Platform after the effective date of any amendment constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you must cease using the Platform and request account closure prior to the effective date of the change.
The most current version of these Terms will always be available on this page at https://melbit.bid/terms-conditions. The "Last Updated" date at the top of this page indicates when the most recent revision was made.
If you have any questions about these Terms, or if you wish to raise a dispute or complaint regarding your melbit account, please contact our support team using one of the following methods:
melbit aims to acknowledge all complaints within 24 hours (Bangladesh Standard Time, UTC+6) and to resolve disputes within 10 business days. Where a dispute cannot be resolved through direct support, melbit will cooperate with any applicable dispute resolution process available under the laws of the jurisdiction in which the player is located.
These Terms shall be governed by and construed in a manner consistent with fair dealing and the reasonable expectations of both parties. Nothing in these Terms is intended to restrict any rights you may have under applicable consumer protection laws in Bangladesh.
If you have questions about these Terms, your account, or any melbit service, our support team is available around the clock. You can also explore our FAQ, learn about responsible gaming, or head straight to the melbit Casino lobby.